Frequently Asked Questions

• Easy access to extensive knowledge about the costs, quality and availability of resources for seniors in their home community
• Personalized and compassionate service tailored to the individual’s goals and needs
• Assistance finding optimal senior housing for loved one
• Support and guidance in dealing with difficult situations when a crisis is looming or has occurred
• Improved continuity of care as communication is coordinated between family members, service providers and medical professionals
• Comprehensive assessment of the care plan, identifying problems, options and solutions
• Increased awareness of benefits and entitlements such as Medicare and Medicaid, including legal and financial considerations
• A local liaison for families at a distance, overseeing care and quickly alerting families to problems
• Cost containment by helping to avoid inappropriate placements, duplication of services and unnecessary hospitalizations

For a comprehensive Consumer Guide for Elders in Monroe County, go to: theelderpages.com

Alzheimer’s Association, Rochester, NY go to: alz.org/rochesterny

Aging Life Care Association go to: AlCA.com

National Academy of Elder Law Attorneys go to: naela.org

The Greater Rochester Area Partnership for the Elderly go to: grapelder.org

Monroe County Office for the Aging go to: monroecounty.gov

Lifespan Rochester go to: lifespan-roch.org

NY connects/eldersource go to: eldersource.org

An Aging Life Care Professional™, is a health and human services specialist who acts as a guide and advocate for families who are caring for older relatives or disabled adults. The Aging Life Care Professional™ is educated and experienced in any of several fields related to aging life / care management, including, but not limited to nursing, gerontology, social work, or psychology, with a specialized focus on issues related to aging and elder care.

The Aging Life Care Professional™ assists clients in attaining their maximum functional potential. The individual’s independence is encouraged, while safety and security concerns are also addressed. Aging Life Care Professional™ are able to address a broad range of issues related to the well-being of their client. They also have extensive knowledge about the costs, quality, and availability of resources in their communities.

1. When you live at a distance and are worried that there is no one nearby to help with appointments and emergencies or to make sure there is food in the house and bills are being paid

2. When your loved one is forgetting to take medications but assures you it’s not a problem

3. When your loved one shouldn’t be driving and you can’t figure out what to do

4. When you have to choose an assisted living facility or a nursing home and don’t know how to start or where to look

5. When your loved one is suddenly living alone and you are concerned about whether he or she can conduct appropriate self-care

6. When your loved one’s depression is interfering with sleeping, eating and interest in life

7. When you are wondering if your loved one should remain at home or move to a senior residence

8. When you are seeing signs of forgetfulness and don’t know how to handle it

9. When your loved one needs help at home but refuses to allow it

10. When you want to make sure that your loved one is receiving Medicare benefits and all other available entitlements.

Source: Huffington Post, “Geriatric Carge Managers – Could one help you with your elderly loved one?”